HEAD OF OPERATIONS– (US BASED)
The Wakeman Agency is a social change agency that works with progressive nonprofits and socially responsible companies to advance important causes. The Head of Operations is responsible for operationalizing every aspect of the agency, taking the mission and vision from ideas to execution. This includes leading, managing, and coordinating staff to operate optimally. The efforts of the Head of Operations will create the conditions for the organization to work efficiently and purposefully as we prepare for our next phase of growth. This is a newly created role, reporting to the CEO. You will provide a high level of coordination that will help enhance how we work together internally and how we deliver services to our clients. Since operational optimization impacts how we work, the Head of Operations will need to develop and oversee various processes. This position requires a high level of initiative, people skills, clear communication, follow-through, attention to detail, and a positive attitude. Ideal candidates are outcomes-oriented with exceptional people and project management skills. This is a position for someone with high emotional intelligence, exceptionally organized with strong process orientation. The ideal candidate will have experience in operations, strategic planning, project management, and a passion for social change. Responsibilities
Qualifications
This is a part-time role for 15-20 hours per week with the possibility of going full-time in January 2021. Note: The team is currently working remotely. To submit an application, please send with cover letter to [email protected], noting Head of Operations in the subject heading. |
ADMINISTRATIVE ASSISTANT – (US BASED)
The Wakeman Agency is a social change firm that amplifies the voices of mission-driven causes and the people who lead them. We provide strategic thinking and execution, via public relations, special events, and thought leadership training that builds influence and generates revenue for important social causes. We are seeking a superstar Administrative Assistant to join our team.
The Administrative Assistant (AA) will be responsible for handling a wide range of administrative and executive support related tasks for the agency, reporting to the office of the CEO.
The AA will interact with internal/external stakeholders in a fast paced, environment, sometimes under pressure, with regularly shifting areas of focus. You must be proactive, resourceful, decisive and efficient, with a high level of professionalism and confidentiality. Interest and/or experience working in the social change sector is preferred.
This is a part time, contract, remote position.
Ongoing
- Tactical coordination of CEO’s schedule (professional and sometimes personal), routinely keeping her informed of upcoming commitments and responsibilities.
- Manage operational vendors and suggest improvements based on new/other tools that are available, to ensure maximum organizational efficiency and impact.
- Document all office processes and maintain up-to-date digital playbook of all instructions and processes that keep the virtual office running smoothly.
- Graceful and seamless communication with both internal and external executives and assistants, as well as consultants for meetings, conference calls and projects.
- Run various administrative reports on regularly scheduled intervals.
- Organize and maintain files on shared digital network.
- Field internal team inquiries and resolve any administrative requests.
- Update CRM with new contact information, as needed.
- Oversee agency phone system, fielding incoming calls.
- Coordinate and arrange meetings – preparing agendas, reserving and preparing facilities or digital conference meeting spaces.
- Conduct research and provide a summary of findings to CEO, for various topics.
Proficiency Required:
- Email marketing tools (Constant Contact, MailChimp, or similar)
- CRM (Salesforce or similar)
- Project Management Systems (Asana or similar)
- CMS (WordPress, Squarespace)
- Virtual Conferencing (Zoom or similar)
- Ability to independently craft professional, seamless correspondence about business matters
- Fluent in Word, Excel, PPT, Google Docs, Sheets
Leadership skills
- Assist in achieving strategic goals for the agency and for the CEO.
- Lead by example to help cultivate an extraordinary company culture.
- Ability to take initiative and make sound decisions related to the job.
- Solid analytical skills.
- Evolved emotional intelligence.
Communication Skills
- Sophisticated verbal and written communication skills.
- Superior listening skills.
- Ability to be firm and gracious at the same time.
How to Apply:
Interested parties should email their resume and a cover letter to [email protected]. Please include Admin in the subject line of your email.
SPECIAL EVENTS COORDINATOR – (NEW YORK METRO AREA)
The Wakeman Agency is a social change agency, providing Special Event and Public Relations services to progressive nonprofits and socially responsible companies, to advance important causes. We are seeking a highly motivated individual to join our special events team, as a part-time events coordinator. This role will provide a unique opportunity for qualified individuals to gain valuable skills related to high profile event planning for fundraising events, as you work closely with a small team to plan and execute a number of events throughout the year.
This is a high-intensity role that requires an individual with a passion for event planning, that can manage many different personalities, work styles and shifting priorities with a cool head, based on client needs. The position demands attention to detail and an understanding of the nonprofit fundraising eco-system. The position also requires a candidate with hands on experience with event management that involves fundraising as a core component.
This position is 50% remote, and 50% in our White Plains, NY office.
RESPONSIBILITIES:
- Research potential honorees and attendees for events, based on the mission and goals of the clients.
- Prepare letters and correspondence, related to fundraising activities, as directed by senior event planners.
- Maintain a log of all sponsor and ticket purchases, related to events.
- Participate in meetings with clients, to provide updates on activities related to events.
- Interface with event vendors, to provide direction on events.
- Make calls to potential donors, to request financial support for specific events.
- Reconcile all returned mail and update the client mailing list with new contact information.
- Work with back-office team to maintain accurate vendor database, venues, solicitations, etc.
- Prepare and distribute thank you letters to sponsors.
- Prepare correspondence and materials to send to the Board of Directors and Committee members.
- Review event materials for accuracy.
- Assist with logging journal advertisements and uploaded them to an FTP site, for use by graphic design teams.
- Answer emails and phone calls, regarding event logistics.
- Maintain updated reconciliation lists of donations and revenue.
- Provide on-site support at events, performing a variety of roles.
- Prepare seating lists and charts using seating software
Requirements
- 3+ years in special events or development roles, including hands-on experience with events that have fundraising as a core component.
- Solid use of MS Office.
- Understanding of project management processes.
- Familiarity with Salesforce.com or other CRM tools.
- Excellent oral and written communication skills.
How to Apply:
Interested parties should email their resume, and a response to the questions below, to [email protected]. Please include Events Coordinator in the subject line of your email.
- What role have you played in planning events in the past?
- What is the largest fundraising event you have helped to plan, and what was your specific role in fundraising?
- What roles have you played onsite at events?
- What New York City venues have you planned events at?
- What skills can you contribute in the role of event coordinator?
MEDIA TRAINER FOR SOCIAL JUSTICE INITIATIVE – (CONTINENTAL US)
The Wakeman Agency is a social change agency that amplifies the voices of mission-driven causes and the people who lead them. We provide strategic thinking and execution, via public relations, special events, and thought leadership training that builds influence and generates revenue for important social causes. We are seeking a collaborative and strategic-minded communicator, who is passionate about social change, to join us in a consulting role as a Media Trainer.
The experienced media trainer will support our new initiative, the Narrative Justice Project (NJP). You can find details about the project at https://www.thewakemanagency.com/narrative-justice-project/.
This role will work with members of our team to provide media training to individuals in communities of color. The goal of the training is for participants to learn how to leverage the media during times of crisis or upheaval in their respective communities.
The ideal candidate will have a passion for, and experience in, social change and social justice-related issues and understand how they impact these communities. The trainer will have high emotional intelligence and the ability to identify areas of importance that may shift from community to community. The trainer knows how to take challenging concepts and make them approachable and learnable for a wide range of audiences.
This position demands an understanding of how the media works, sensitivity toward biases in media coverage of communities of color, and the ability to gain buy-in and trust from participants. The media trainer will also have experience crafting key message points, and be able to share tips and real-life applications to participants during the training.
Requirements
- Min three years of media training experience
- Experience working in underserved communities
- Strong training and facilitator experience
- Comfortable with the use of technology tools
- Experience conducting focus groups and surveys
- Strong written and verbal communication skills
- Ability to travel around the country to training locations
- Self-starter who is able to take on assignments and deliver results
- Instructional design and technical writing skills are a plus but not required.
Interested parties should send their resume and hourly rate to [email protected] Please use Media Trainer in the subject of your email.
SOCIAL MEDIA MANAGER – (NYC METRO AREA ONLY)
The Wakeman Agency is a social change agency, providing support to progressive nonprofits and socially responsible companies to advance important causes, through awareness and influence building. We’re looking for a social media manager to grow our followers, engage and retain them, and help convert them into leads, customers, and active fans and promoters of our brand. The role will also include social media work with one of our clients. You should have command of best practices and trends in social media marketing, enjoy being creative, and understand how to both build and convert a digital audience.
Our social media manager will have an interest and understanding of social change and the pressing issues of our times. You will have a spirit of activism, be well-read and understand how to leverage social media to bring awareness to current events.
- Build and manage company’s social media profiles and presence, including Facebook, Twitter, Instagram and LinkedIn
- Develop original content by thinking about ways to interject our voice on topics relevant to the work of the agency
- Build community, connecting with our primary audiences to highlight our thought leadership and involvement in the social change sector.
- Run regular social promotions and campaigns and track their success.
Work alongside other members of the team to help distribute content that educates and entertains our audience. - Drive consistent, relevant traffic and leads from our social network presence.
Explore new ways to engage and new social networks to reach our target buyers. - Raise the visibility of our agency’s offering and work on social media.
- Act as the voice of the brand within all online communities.
Requirements:
- Active and well-rounded personal presence on social media, with a command of each network and their best practices.
- Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions.
- Experience using scheduling and measurement tools
- Ability to prioritize, multi-task, and keep pace in a changing environment.
Interested parties should send their resume and hourly rate to [email protected] Please use Social Media Manager in the subject of your email.
PUBLIC RELATIONS MANAGER (NYC METRO AREA)
The Wakeman Agency is a social change agency that amplifies the voices of mission-driven causes and the people that lead them. We provide strategic thinking and execution, via public relations, special events, and thought leadership training that build influence and generate revenue for important social causes. We are seeking a collaborative, and strategic-minded communicator, who is passionate about social change, to join us in a consulting role as a Public Relations Manager.
This is a telecommuting role. The selected individual will work remotely for approximately 70% of their working hours, with the other 30% being spent in our White Plains, NY office, and at client meetings or events.
The selected candidate will have experience working in an agency environment. Our clients come to us for campaigns that help them to increase their visibility and generate revenue for important causes. The PR Manager must be comfortable with shaping strategy while also executing tactical activities to meet the goals of our clients.
Overview
The Public Relations Manager must have a proven track record developing and executing successful PR programs. The PR Manager will be comfortable leveraging the discipline of public relations to help clients build awareness for their mission. This can include media relations, thought leadership, digital strategy and influencer engagement.
The PR Manager is expected to leverage relationships with media contacts, prepare clients for media opportunities, and develop compelling, proactive pitch angles that garner coverage that raise that raise the visibility for mission-driven causes. The selected candidate will have a deep understanding of the nonprofit world and a passion for social justice.
While this is a telecommuting, consulting role, we are looking for an individual that is interested in forging a long-term relationship with the agency and contributing to projects to help exceed client expectations. We offer a collaborative work culture. People that are interested in contributing their experience, thoughts and ideas thrive in our fast-paced environment. We have worked on campaigns for clients focused on education, civil rights, entrepreneurship, women’s rights, animal rights, health and a number of pressing social issues. Members of our team are aware of the current social issues being addressed around the country, and want to create some noise to create change. This is an opportunity to be a key contributor at a growing agency.
This position demands a proven understanding of the changing media landscape and a willingness to be flexible and adaptable to change.
Responsibilities:
- Day-to-day account management.
- Participate in the development of PR plans.
- Prepare regular status and activity reports.
- Support project efforts, by bringing new ideas and offering fresh perspectives.
- Pitch clients to national and regional media (print and online) and secure editorial placement, coordinate press opportunities and handle all press inquiries.
- Develop key messages for organizations.
- Initiate and respond quickly to inquiries from the news media.
- Generate and build relationships with influencers and news outlets nationally, regionally and locally.
- Communicate with clients on an ongoing basis to develop story ideas, pitches and strengthen relationships.
- Make recommendations on behalf of project goals.
Knowledge & Skills:
- Strong media relations skills.
- High comfort level with social media, as it relates to creating awareness for leaders and organizations.
- Possesses existing relationships with local and national media contacts.
- Excellent written and verbal skills, confident style of communicating with media and clients, and a proven ability to effectively organize and manage multiple tasks.
- Positive, professional, and flexible attitude that lends itself to superior service.
- Generalist who is comfortable assessing the key message points of an organization and turning them into solid story ideas.
- Comfortable and artful at managing client expectations.
- Self-starter who is able to take on assignments and deliver results.
- Solid research skills.
- Familiarity with Cision, Vocus or similar tools.
- Ability to thrive in a fast-paced environment.
- A minimum of five years paid experience in public relations.
If the idea of working in PR on behalf of progressive organizations that endeavor to change the world is appealing, then we’d love to hear from you. Preference will be given to those who have worked for, or with, nonprofits.
Interested parties should send their resume and the responses to the questions below to [email protected] for consideration. Please use Public Relations Manager New York in the subject of your email, to ensure your email is routed to the appropriate person.
Required Questions
- How do you think your specific PR experience will be useful to the agency, our projects and our clients, based on the information shared in the job description?
- What is your superpower?
- Share the most important lesson you’ve learned from a project that was a failure for you. We don’t need any information about the project; we just want to hear about the lesson.
- What social issues are you most passionate about?
WEB DEVELOPER (UNITED STATES BASED ONLY)
The Wakeman Agency is a social change agency that amplifies the voices of mission-driven causes and the people that lead them. We provide strategic thinking and execution, via public relations, special events, and thought leadership training that build influence and generate revenue for important social causes.
We are seeking to develop a long-term relationship with a website developer, for ongoing maintenance and updates to our currently live websites. The right candidate will be a highly experienced WordPress and Squarespace power user, who has superior general web development abilities and and who possesses strong design skills that will be needed for periodic updates to the existing layout (ie adding sections, creating graphics using imagery, etc).
This is a part-time, telecommuting role open only to applicants living in the US, with preference to those based in the New York City metro area, where the majority of our team is based. The role will begin immediately, upon hiring.
Requirements
- Minimum of three years of experience in a web development role.
- In-depth experience with WordPress, Squarespace, and Elementor.
- Advanced front-end development experience, taking designs and making cross-browser-compatible, responsive, accessible websites.
- Understanding of current best practices concerning SEO and know how to make changes to improve SEO.
- Experience with performing security audits on various systems (including WordPress, Squarespace, hosting providers, etc.) and implementing any recommendations.
- Experience cleaning and securing websites that have been compromised.
- Excellent and proactive written and verbal professional communication skills.
- A high level of self-management and organizational skills.
- Ability to work independently, but know when to ask questions.
- You must be available during our office hours (EST) Monday – Friday.
- Prior experience working remotely.
- Ability to take technical concepts and explain in non-technical, layman’s terms.
Interested parties should send their resume and hourly rate to [email protected] Please use Web Developer in the subject of your email.